LG Electronics Nigeria has warned the general public to beware of counterfeit televisions currently circulating in the market, following disturbing online videos showing unauthorized individuals packaging non-LG TVs in fake LG cartons and labels.
The company explained the counterfeit products were not manufactured or distributed by LG Electronics Nigeria or any of its approved partners. Noting that they present serious risks to consumers, including substandard performance, electrical hazards, and the complete absence of an LG warranty or support.
Speaking on the development, the Public Relations Manager, LG Electronics Nigeria, Mr Moses Osime, said “We are deeply concerned by the spread of these counterfeit TVs and the potential harm to Nigerian families. At LG, consumer safety and product quality are our top priorities. We remain dedicated to providing our customers with genuine products and ensuring their peace of mind.”
He urged customers to buy LG TVs only from authorized LG dealers and retail outlets.
He also advised them to check for original LG factory seals, correct model details, serial numbers, and official warranty cards, explaining that “if a price seems too good to be true, it probably is.”
He urged the customers register and verify their LG products at https://www.lg.com/africa/support/product-validation or contact the company’s customer service team.
LG Electronics Nigeria appreciates the vigilance and trust of its customers.
The company said it is committed to keeping the public informed, supporting Nigerian families, and upholding the highest standards of quality, safety, and trust.
“We encourage the public to always stay alert and make informed decisions when purchasing electronics,” it said.
