The Nigerian Airspace Management Agency (NAMA) has received the International Organization for standardization’s (ISO) 9001: 2015 certification.
The agency’s Director, Public Affairs and Consumer Protection, Abdullahi Musa, disclosed this in a statement on Tuesday.
According to the statement, NAMA attained the certification recently after undergoing a certification audit by representatives of ISO.
The certification audit took representatives of ISO to the five international airports (Lagos, Abuja, Kano, Port Harcourt and Enugu), Aeronautical Information Services (AIS) as well as Charts and Aeronautical Publications. Also audited were personnel competencies, required working tools, office environment and documentations.
At the presentation of the certificate, the Managing Director of NAMA, Engr Ahmed Farouk who was represented by Director of Air Traffic Services, Mr John Tayo said “as a mandatory requirement of the International Civil Aviation Organization (ICAO) Standards and Recommended Practices (SARPS), the attainment of the ISO certification is yet another landmark achievement by NAMA in its quest to continue to raise the bar in air navigation service provision.”
He expressed confidence that the ISO certification would further enhance customer satisfaction as NAMA products and services would be timely, reliable and have less error rate.
“For us in NAMA, this certification is a renewed assurance to airlines and other stakeholders that we are poised for excellence as we work assiduously towards enhancing the safety and reliability of the Nigerian airspace,” Farouk said.
