The National Insurance Commission (NAICOM) has reaffirmed its commitment to maintaining high labour standards and promoting the welfare of all staff.
NAICOM, in a statement on Monday, said as a forward-looking regulatory institution, it recognises that its effectiveness depends largely on the professionalism, dedication, and wellbeing of its workforce.
This was following the earlier protest at the Commission’s Headquarters, Abuja by the Trade Union Congress, and the Association of Senior Civil Servants of Nigeria over alleged unfair labour practices.
NAICOM said: “earlier today, there was an attempt by certain individuals to undermine the credibility of the current leadership through external actors. We are pleased to state that this effort was unsuccessful, as it was firmly rejected by disciplined and committed members of staff who declined to be associated with unfounded claims. The situation has since been effectively resolved, and normalcy has been fully restored.
“All operations remain uninterrupted, and NAICOM continues to uphold the highest standards of professionalism, fairness, dedication, and accountability in service to the Nigerian public.”
The Commission explained that since the current leadership assumed office, it has continued to take deliberate steps to improve working conditions and enhance staff welfare.
It noted some of the efforts so far made to include strengthening internal processes, providing a supportive and enabling work environment, and promoting a workplace culture built on fairness, productivity, mutual respect, and accountability.
“Staff welfare remains a key priority of the Commission. In recent years, noticeable progress has been made in areas such as training and capacity development, career growth, workplace improvements, and performance-based advancement. These initiatives reflect NAICOM’s commitment to building a skilled, motivated, and results-driven workforce aligned with its strategic goals.
“NAICOM operates a transparent and merit-based human resource system in full compliance with public service rules and applicable regulatory frameworks. Promotion exercises are conducted strictly in line with due process and are based on clear, objective, and verifiable criteria. All staff are treated equally, with no room for favouritism or bias.
“The Commission also places high importance on discipline, integrity, and positive working relationships across all levels. NAICOM remains committed to fostering a work environment guided by equity, transparency, and nondiscrimination in all engagements and decisions.
“Management remains open to constructive dialogue and engagement. Staff are encouraged to make use of established internal mechanisms for communication and dispute resolution, rather than actions that may disrupt operations or affect public confidence in the Commission,” the statement noted.
NAICOM assured all stakeholders of its continued investment in staff welfare, professional development, and institutional excellence, in line with global best practices and its statutory responsibilities.
The Commission said it remains committed to creating a harmonious and productive work environment while fulfilling its mandate to regulate, supervise, and strengthen Nigeria’s insurance industry.
