The management of the Abuja Electricity Distribution Plc has commenced
implementation of the new Service Reflective Tariff Plan (SRT) across its franchise area.
The Service Reflective Tariff (SRT) plan is a NERC mandated tariff structure whereby an upward increment in tariffs will result in substantially longer hours of power supply, good quality voltage profile, swifter response to faults clearing and provision of pre-paid meters.
The company’s General Manager, Corporate Communications, Mr. Oyebode Fadipe, communicated this via a press release made available to the media in Abuja, stating that the Service Reflective Tariff plan was an innovative tariff structure designed to deliver on the need for an upward review of tariff with an attendant caveat of improved service in the power sector.
According the press release, the Service Reflective Tariff plan signals a new approach to tariff design which is required to ensure equity and fairness in delivering quality service to customers and ensuring that customers get good value for their money.
On how the plan would work, Mr. Fadipe noted that, ‘The new tariff design
proposes an upwardly adjusted tariff for customers who are not averse to paying
more to enjoy longer hours of supply, standard voltage profile and faster fault
clearance timelines.’
He further stated, ‘’While we keep working at ensuring all classes of customers enjoy improved supply, customers who enjoy less than 12hrs of supply will not be affected by the new tariff plan. Hours of supply to this class of customers will also not be adversely affected by the implementation of the plan.”
Mr. Fadipe encouraged customers to embrace this new tariff design as the goal of the plan was to ensure that customers enjoyed improved service and also to position the power sector for optimal performance going forward.
According to the press release, more update will be made available to customers on the new tariff plan via multiple platforms.
