Unruly Passenger Behaviour Will No Longer Be Tolerated In Nigerian Airports -FAAN Warns
By Sunday Etuka, Abuja
The Federal Airports Authority of Nigeria (FAAN) has warned that inappropriate and unruly passenger behaviour would no longer be tolerated in the nation’s Airports going forward.
FAAN handed down the warning on Monday, in a statement signed by its Director, Public Affairs and Consumer Protection, Mrs. Obiageli Orah.
It explained that the warning follows the recent incident involving a passenger on Ibom Air, stating that the Authority would not hesitate to implement relevant sanctions as stipulated in ICAO Annex 17, Nigerian Civil Aviation Regulations, especially Part 17 and FAAN Bye Laws against any form of disruptive or threatening behaviour within airport premises.
The Authority strongly advised passengers to acquaint themselves with the Passengers’ Rights and Responsibilities, and Airlines” Obligations as published by the Nigeria Civil Aviation Authority (NCAA) and the Federal Airports Authority of Nigeria (FAAN) Bye Laws.
FAAN said it is also reviewing its protocols around restraining and prosecuting of passengers in line with the Airport Approved Security Programme and relevant laws.
Regarding the recent incident involving a passenger on Ibom Air, it said while the situation was initially managed by security personnel at the Murtala Muhammed Airport Domestic Terminal 2 (MM2), it security team, the FAAN Aviation Security (AVSEC) has since intervened, taken the individual into custody, and handed her over to the Nigerian Police Force for further investigation and prosecution.
It urged all intending passengers to conduct themselves in a civil and orderly manner and to adhere to all established airport and airline regulations.
“The safety, security, and comfort of all airport users remain our top priority, and acts of inappropriate behaviour will be met with the full weight of applicable laws and protocols,” it said.
