The Executive Vice Chairman (EVC) of the Nigerian Communications Commission (NCC), Dr. Aminu Maida, has restated the organisation’s commitment to customers’ satisfaction in the execution of its regulatory mandate within the telecommunications ecosystem.
The agency’s Chief Executive Officer (CEO), gave the assurance at the presentation of the report of the Regulatory Impact Assessment (RIA) on subsidiary legislation 2024 on Thursday in Abuja.
He said the core objective of the RIA, is the provision of the telecommunications ecosystem with opportunities to participate in evaluating regulations.
‘This is an innovation to the Commission’s rulemaking process and another avenue for participatory regulatory engagement of all stakeholders.
‘The process of this Regulatory Impact Assessment took into consideration the three Strategic Focus Areas of the Commission’, Maida stated.
While calling on officials to be painstaking in evaluating complaints and other tendencies, the EVN encouraged stakeholders to ensure constructive engagements during the session.
‘ ‘First, the Consumers, It goes without mention that the Commission places consumers at the centre of its regulation of the telecommunications industry. They are key to the issuance and implementation of our Subsidiary Legislation. It is therefore critical to the RIA process to review the impact of these legislations that border on consumer satisfaction and Quality of Experience (QoE).
‘Secondly, the RIA aims to evaluate the impact of Subsidiary Legislation on licensees and the market—these are the second strata focus area of the Commission.
‘This evaluation is important in determining the adaptability and agility of these legislations in reducing barriers to market entrance, entrenching fair competition in the market and facilitating effective and efficient utilisation of scarce resources,
‘The final strategic focus area that relates to the REA is the Government—the overarching stakeholder and major driver of policies and national objectives. The RLA reviewed the impact and opportunities of these legislation on deving governmental objectives and meeting policy expectations,
‘The essence of the Regulatory Impact Assessment (RIA) is to provide the telecommunications ecosystem with opportunities to participate in evaluating regulations which when drafted well,
safeguard the public interest, stimulate innovations and facilitate investment in the Market.
‘The RIA process provided major stakeholders with an opportunity to offer feedback, as well as recommend arcas for review and improvement that will enhance legislations. These enhancements will ensure the effective application and implementation of these Subsidiary Legislations,’
He said the Commission remains committed with fostering a fair, transparent, and consumer-centric telecommunications landscape.
“Today’s discussions—on the report of the RIA, its outcomes and recommendations—are critical to refining our polices and ensuring that our regulatory approach aligns with the dynamic nature of the industry as weil as shape regulatory practices for years to come,
“This engagement provides us an opportunity to look at the recalibration of the Commission’s strategic focus arcas and determine whether the expectations of our major stakeholders are being met.
“Let us therefore, scrutinise rigorously, listen to diverse viewpoints respectfully and stay focused on the ultimate objective, which is to develop and build a regulatory framework that promotes growth and ensures market sustainability. I encourage open and constructive engagement, as your insights will be invaluable in shaping the rule-making process and deepening the development, review and implementation of subsidiary legislations,” he said.
