The total number of accidents in the Nigerian Electricity Supply Industry (NESI) in the Fourth Quarters of 2025 was forty-six (46), which resulted in seventeen (17) injuries and twenty-six (26) fatalities.
These figures were contained in the Quarterly Report of the Nigerian Electricity Regulatory Commission (NERC) released recently.
According to the report, the Commission has launched investigations into all the accidents and would continue to work with all sector stakeholders to improve the overall health and safety of the NESI.
The report also disclosed that across the quarter, DisCos successfully resolved 638 out of the 829 complaints that were filed at the NERC CCU, translating to a resolution rate of 76.96%.
It added that the number of complaints received across all DisCo-CCUs was 58,973, which represents a 64.90% decrease compared to the 168,033 received in 2025/Q3.
The NERC report said As in previous quarters, metering, billing and service interruption were the prevalent issues of customer complaints during the quarter.
It revealed that one forum Office was closed during the quarter, bringing the number of active Forum Offices as of 31 December 2025 to twenty-three (23).
According to the report, the total number of active appeals across the Forum Offices in 2025/Q4 was 1,332, made up of 866 new appeals in 2025/Q4 and 466 pending appeals from 2025/Q3.
Noting that during the period, the forum panels held forty-three (43) sittings and resolved 940 of the appeals filed at Forum Offices nationwide (70.57% resolution rate); the resolution rate was 7.97pp higher than the 62.60% achieved in 2025/Q3.
