The Nigerian Civil Aviation Authority (NCAA) confirms that Ethiopian Airways has fully paid the regulatory fines imposed for consumer protection breaches earlier this year.
NCAA’s Director of Public Affairs and Consumer Protection, Michael Achimugu, disclosed this via his official X on Monday.
TheFactDaily recalled that the NCAA in December 2024 sanctioned five ( Three international and two domestic ) airlines for various violations of part 19 of its regulations.
They were sanctioned for nonpayment of refunds within the stipulated time frame, non-responsiveness to the NCAA’s directives, missing luggage, manhandled luggage, short-landed baggage, and delayed and cancelled flights, amongst others.
However, the NCAA said all three international airlines sanctioned by the Authority have fully paid.
According to the authority, “as always, these sanctions are intended to help improve the services of the operators and not to punish them”.
NCAA reaffirmed its commitment to protecting passengers and industry stakeholders.
