The Minister of State for Health, Dr. Iziaq Salako has directed a full investigation into the circumstances surrounding a viral video of staff negligence at the Accident and Emergency Unit of the Federal Medical Center (FMC) Abuja.
Public Relations Officer of the Hospital,
Obadiah N.K. Gana announced this in a statement signed on behalf of the Medical Director on Sunday.
TheFact Daily gathered that the staff on duty were reluctant in taking an accident victim in for treatment citing lack of hand gloves and manpower to lift him out of the car onto a waiting wheelchair.
Obadiah disclosed that preliminary findings from the investigation showed that the emergency department had an adequate supply of medical consumables, including latex gloves, contrary to the claims made in the video.
Resuscitation equipment and medications were sufficient. There was no shortage of patient transfer equipment, including trolleys and wheelchairs.
While adding that interaction with staff on duty and other stakeholders was currently ongoing.
The statement read in parts:
“The Hon. Minister of State for Health & Social Welfare, Dr Iziaq Adekunle Salako has directed a full investigation of the incident which is ongoing. Findings of the investigation will be made available to the public.
“The management is committed to providing a full report of our investigation once it is completed. The Federal Medical Centre, Abuja, prides itself on its open-door policy. We have multiple patient feedback channels available, including several phone numbers displayed throughout the hospital, QR codes, and email contacts.
“In addition to running a medical indigent fund to assist underprivileged patients with hospital bills, we have successfully treated numerous unconscious patients and safely returned them to their relatives with the help of our social workers.
“Our facility is a hub for specialized procedures such as open-heart surgery, laser surgery, kidney transplants, spine surgery, and other high-end treatments that are not commonly available in most public hospitals.
“We apologize for any distress or discomfort caused and want to assure you that we take feedback seriously. We value the trust placed in us and are committed to providing quality care with empathy and compassion. We appreciate the feedback and will work towards improving the quality of our services.
“Thank you for your understanding and cooperation”.
